Policy for RUSH Orders

A RUSH order is defined as an order that is requested the week of your event. 

 

Standard Rush orders will be assessed a $15.00 fee (if placed with only 4-7 days notice). 

 

Rush orders will ONLY be accepted if Adonai Desserts' baking schedule can accommodate it.

 

Late RUSH order are placed within 72 hours ( or UNDER 3 FULL days notice).  These orders will be assessed a $25.00 fee.  This includes orders that were inquired about previously and did not secure space with a deposit.  This also applies to an "Add On" order to an order previously placed.

 

Day of orders will be declined.

 

Deposits and Pending Orders

Orders are not confirmed without a signed Customer Order Inquiry Form AND Deposit on file.

 

 

All wedding orders require a 1/3 balance deposit AND signed contract upon booking your date.  All wedding tastings have a $40.00 fee that will be deducted from your total cost if you book Adonai Desserts LLC.  The remaining balance of the cake(s) is due no less then seven (7) days prior to your event.

 

 

All specialty cakes require a 50% deposit is required to book a speciality cake.  Your order will remain in the "pending" status (see above) until you pay your deposit.  All speciality cakes must be paid THE MONDAY PRIOR TO YOUR DUE DATE (delivery charge attached to balance).

 

*Last Minute RUSH orders (under 3 days notice)*

The entire balance is due upon booking including delivery charge PLUS a $25.00 fee.

 

 

All invoices are emailed and payments are accepted via paypal. 

 

Adonai Desserts LLC accepts cashier's checks, corporate checks and credit/debit card payments via PayPal

 

No personal checks are accepted.

 

***We no longer accept payments upon delivery! All orders must be paid in FULL PRIOR to delivery or pick up***

Cancellation & Refund Policy

Cancellation Policy:

 

All orders (including weddings) are non refundable but may be transferred to a different date.  Please be sure you are 100% positive you want to book your order  before paying your deposit.

 

 

Refund Policy:

 

Adonai Desserts reserves to the right to refund orders on a situational basis.  Any order that is delivered and set up completely in tact will NOT receive a refund. 

 

 

*Life happens, eat it anyway*

 

On RARE occassions unforseen situations may occur where a cake falls during the delivery.  If this is the fault of Adonai Desserts 50% of your cake will be refunded IF the cake can still be eaten.  If the cake can not be eaten 75% of your cake will be refunded.  

 

If your cake is damaged after delivery and setup Adonai Desserts Atlanta is NOT responsible nor liable to refund ANY portion of you order.

Adonai Desserts Atlanta

Fairburn, GA 30213

(bakery location)

 

Questions?

Contact the chef with our online form.

 

office hours: Tues-Thurs 10am-4pm

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